01Respect Every Individual02Lead with Humility03Seek Perfection04Embrace Scientific Thinking05Focus on Process06Assure Quality at the Source07Flow & Pull Value08Think Systemically09Create Constancy of Purpose10Create Value for the Customer01Respect Every Individual02Lead with Humility03Seek Perfection04Embrace Scientific Thinking05Focus on Process06Assure Quality at the Source07Flow & Pull Value08Think Systemically09Create Constancy of Purpose10Create Value for the Customer